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FAQ

How do I access my photos?

After every shoot, your images will be professionally edited and uploaded to your own personal gallery. From here you can either down single images or the entire album in one go! Just note that if you are downloading an entire album, make sure you do this to a laptop of PC first.

Want to see some album examples? Click here to view some previous work >

How do I download my photos?

To download a single image from your online gallery:

1. From your phone or laptop, select your chosen photo and click the download arrow in the top right hand corner.

2. If you have the option for web or print resolution, select which you would prefer. What's the difference between web and print resolution?

3. When prompted, select the location you'd like the image to be downloaded to.

4. Your download will start and you can use the image straight away!

To download the entire album:

1. From your PC or laptop*, click the download arrow in the top right hand corner of your album.

2. If you have the option for web or print resolution, select which you would prefer. What's the difference between web and print resolution?

3. When prompted, select the location you'd like the image to be downloaded to.

4. Your download will start and you can use the image straight away!

* When downloading an entire album, the gallery will give you a Zip file which can only be opened on a laptop or PC.

Can I ask for a special edit?

Of course, whether that's a touch up on your images or a complete and radical project in Photoshop, I'm all ears!

What's the difference between web and print resolution?

By default, your images will be in a web resolution, these images are 72dpi and are optimised for using on screen. They are a smaller file size so perfect for storing on your phone and using on websites and social media. They can be printed, but they won't be able to be printed very big and may become pixilated. 

If you have requested print resolution images, these are exported at 300dpi and are able to be printed up to A4 in size. These files are larger so are harder to store multiple photos on your mobile device and are best stored on a laptop or PC.